Terms and Conditions
Terms and Conditions
Introduction
These terms and condition apply for the browsing and use of the services provided on the website located at the web page www.st-ten.com (hereinafter the “Website“), which is managed by the Société Anonyme with the name “ D. TEAM CONSTRUCTION COMPANY AND MECHANICAL ENGINEERING ” with registered seat in Argiroupoli, Attica, at 2 25th March Street and 30 Vouliagmeni Ave , P.O. Box 16452, with VAT number 800347882 and GEMI no. 117610601000 (hereinafter the “Company“).
Use of the Website
Access to the Website and the use of the booking services contained therein is permitted exclusively to persons who have reached the eighteenth (18th) year of age and have full legal capacity.
By browsing the Website and using its services you unconditionally accept these terms and conditions. If you do not agree to these terms, you should not use the Website.
Personal data – Cookies
When you browse the Website and in order for you to make use of the services provided by the Company, we may collect personal data concerning you. The collection and processing of your personal data takes place in accordance with the information stated in the Privacy Notice and in compliance with the applicable legislation.
The Website uses cookies. For more information on the use of cookies please see our Cookies Policy.
Third party websites
The Website includes links to third – party websites that are not related to the Company and are provided solely for your convenience. Their inclusion on the Website does not imply the Company’s approval or endorsement of their content or the products and services they provide. Browsing these websites is at your own risk and subject to the terms and conditions of such websites. The Company is not responsible for the content, products, services or practices of third-party websites.
Intellectual property rights
Any intellectual property rights included on the Website (including but not limited to the text, photographs, logos, videos, etc.) belong exclusively to the Company. These terms and conditions grant you a limited, revocable, non-exclusive, non-transferable licence to use the content of the Website solely for your personal, private, non-commercial, informational use, subject to your continued compliance with all provisions of these Terms.
The content made available through the Website is intended solely for personal, non-commercial use and may not be used in a manner that may be confusing to our customers, other Internet users or the general public.
It is forbidden to republish, reproduce or adapt in any way the content of the Website without the prior written permission of the Company.
Limitation of liability
The Company does not guarantee continuous, uninterrupted and secure access to the Website, as its operation may be affected by factors beyond its control.
Booking terms
General
The provisions of Article 7 of these terms apply only to users of the Website who make a reservation at one of the Company’s accommodation facilities.
Reservations for accommodation in one of our rooms take place through the use of the booking platform “Webhotelier” (https://sttenstonesbuiltvillage.reserve-online.net/), via the platform www.booking.com, by telephone or by email.
What’s included in the price
The price for accommodation in one of our rooms, which is specified on the Website (hereinafter “Price“) includes the accommodation of two (2) people only (with the exception of the room type “Lemonatzis 4”) and includes solely the following services:
Overnight stay
Breakfast
Use of the swimming pool (N.B.: the use of the swimming pool at no extra charge is possible only for residents within the Private Village. For residents of Pavliouris Neighborhood and Lemonatzis Neighborhood complexes, additional charges apply upon request and availability)
Cleaning room services
Room facilities: bed linen, towels, bathrobe, slippers, shampoo, shower gel, conditioner, body cream, hair dryer, scales, toiletries, coffee maker, kettle, coffee, tea.
The Price does not include any additional benefits/services, such as indicatively:
consumption of food and drinks at the hotel’s restaurant and bar,
consumption of products from the mini bar of each accommodation,
transportation to and from any airport or port,
participation in activities (e.g. hiking, scuba diving, etc.).
Additional charges apply for the above services, which will be clearly communicated to visitors prior to the purchase of the product or service.
For the accommodation of more than two (2) guests (with the exception of the room type “Lemonatzis 4”), additional charges apply.
All prices are quoted in Euros (€), unless expressly stated otherwise.
Payments terms
To confirm your reservation, a deposit of 50% of the total amount of the reservation will be required. The deposit is payable in one of the following ways:
Online via the Webhotelier booking platform using a debit or credit card, if the booking is made via the platform.
By bank transfer to an account to which the Company is the beneficiary.
It is noted that if the deposit is not paid within two (2) days of the date of the reservation, the reservation is not completed and is considered never made. Payment of the deposit must be proven by any reasonable means within the aforementioned period.
Cancellation policy
The following apply to booking cancellations:
Cancellation earlier than 30 days prior to arrival: If the cancellation is made at least thirty (30) days prior to arrival, the deposit paid will be refunded. If the full amount of the reservation cost has been paid/reserved, the full amount will be refunded/redeemed.
Cancellation between 15 and 30 days prior to arrival: If the cancellation is made within thirty (30) days prior to the arrival date but not later than fifteen (15) days prior to the arrival date, the deposit (amounting to 50% of the total reservation value) is non-refundable. If the full value of the reservation has been paid/reserved, 50% of the reservation value will be refunded/redeemed.
Cancellation within 15 days prior to arrival: If the cancellation is made within 15 days prior to the arrival date, the entire value of the reservation is due. If the full amount of the reservation has been paid/reserved, this amount will not be refunded/redeemed.
If the guest departs before the specified departure date, the full amount of the reservation is due. If the full amount of the reservation has been paid/committed, this amount is non-refundable/non-redeemed.
In case of multiple room reservations, the deposit will be paid for each room separately, and in case of cancellation of one or more rooms, the deposit will not be offset against the deposit paid for the remaining rooms booked.
Any change of room reservation is strictly subject to prior consultation with the Company and is subject to availability.
Check-in/Check-out policy
The company’s check-in/check-out policy is as follows:
Your arrival (check-in) at the accommodation takes place from 14:00 pm to 20:00 pm.
Your departure (check-out) must be completed by 11:00 am.
It is possible to arrive early or to leave later than the specified time only after consultation with the Company and only if there is a possibility of doing so. Notification of the possibility of early arrival or extended stay must be made one (1) week prior to your arrival.
If departure is agreed to take place until 6:00 p.m., a charge equal to 50% of the price paid by the guest for one (1) night’s stay will apply, unless the parties agree otherwise. If the departure takes place after 6:00 p.m. and before 9:00 p.m., a charge equal to 100% of the price for one (1) night’s stay will apply.
Children – number of visitors
Children up to three (3) years old may stay in our houses free of any charge. If the guest so wishes, upon request and subject to availability, a baby cot is provided at no extra charge.
The guest must state the number of guests who will stay in each house at the time of the reservation. The Company has the right to refuse to accommodate more guests than the agreed number of guests.
The guests are aware and accept that it is not possible to place extra beds in the room.
Acceptable use policy
Guests staying in one of our rooms must respect the property and not destroy or in any way damage or cause damage to the room, furniture and decorations within it.
During their stay, guests must respect and not disturb in an unacceptable manner the other guests and must comply at all times with the instructions of the Company’s staff.
Pets are not allowed in any room/house.
Smoking is strictly prohibited in all internal areas of houses. Smoking is allowed only outdoors and only for seated guests (on sun loungers, tables). In case of violation of this obligation, there is an additional cleaning charge of three hundred and fifty euros (€ 350).
Non-compliance with the above terms conditions gives the Company the right to refuse the stay of the non-compliant guest on the premises of the accommodation.
Force majeure
The Company shall not be liable for non-compliance with its obligations arising from these terms and conditions when the non-compliance is due to an event of force majeure, including but not limited to acts of God, wars, natural disasters, pandemics, epidemics, terrorist attacks and any event beyond the Company’s control which could not have been avoided by applying due diligence measures.
Governing law – Dispute resolution
These terms and conditions are governed by Greek Law. The courts of Athens are competent to resolve disputes that may arise from the application of these terms and conditions.
Miscellaneous
The Company reserves the right to amend or renew these terms and conditions without notice. The renewed terms of use will be valid from the date of their posting on the Website.
If any provision of these terms and conditions is found to be contrary to the applicable legislation or is cancelled for any reason, it shall automatically cease to apply without affecting the validity of the other terms.
The failure of the Company to exercise any right under these terms and conditions shall not be construed as a waiver thereof.